1. What file types are supported?
DocuProof supports the following file types for text content comparison: PDF, AI, DOC/DOCX, TXT, RTF, XLS/XLSX, XML, HTML/HTM, MHTML/MHT, and C/CPP/H. DocuProof supports PDF file types for embedded image comparison, barcode decoding and grading, Braille detection, and translation.
2. Is there a maximum size for files being loaded into DocuProof?
It is recommended that you load files with a maximum file size of 200 MB.
3. I want to load an .xml file and its images into DocuProof. How do I do that?
Create a .zip file that includes the .xml file and the image files. Select the zip file in the File Upload page. DocuProof automatically loads the .xml file with its images.
4. How do I load multiple Master files?
Click + to the right of Step 1 on the File Upload page to choose additional Master files. Click - to remove a Master file from the selection.
5. What should I do if I can't read the full file name on the File Upload page?
Left-click in the file name field. Click Cancel in Choose File to Upload. Use the left and right arrows on the keyboard to scroll through the field.
6. What does Remove Headers/Footers (Word files only) do?
By default, headers and footers are excluded when inspecting DOC/DOCX files. If you want to include the headers and footers as part of the inspection, un-check the Remove Headers/Footers (Word files only) checkbox on the File Upload page.
7. Can I exclude a document's headers and footers from the inspection?
Yes, but only if the Master and the Sample are DOC/DOCX files. By default, headers and footers are excluded when inspecting DOC/DOCX files. If you want to include the headers and footers as part of the inspection, un-check the Remove Headers/Footers (Word files only) checkbox on the File Upload page.
8. What does Correct Display Issues (PDF files only) do?
It corrects issues such as corrupted fonts that may exist in a PDF file due to the way the file was created.
9. Why are Master file annotations not displayed when I load the file?
Master file annotations are displayed only after you have run an inspection.